MicroSky Food loyalty and rewards is the points program on your own ordering site. A guest creates an account, saves an order, and earns loyalty points on purchases placed through that storefront. You set the loyalty rewards. The customer list stays with the restaurant.
Accounts, saved orders, and loyalty points on every order are on online ordering. The login for a guest rewards lookup is restaurant admin. Plan math is on pricing. Reward points, that lookup, and tax after coupons and rewards are on the release notes. What to keep from a paper card is restaurant loyalty card. A birthday note is a different offer, in restaurant birthday rewards.
Who It Helps When Regulars Order Again
It helps an independent restaurant or pizzeria whose regulars already know the name. The second order should be shorter than the first. The account holds the saved order. Points are the reason to place that order on your site, where the storefront already includes customer accounts and loyalty points on every order.
It also helps the person at the window who gets asked how close someone is. Admin includes rewards settings and a guest rewards lookup, so the answer is the account, not a stamp that is still in the car. Points attach to storefront orders. A marketplace receipt does not build that balance. The program does not print a plastic card, and it does not run a separate punch-card gadget.
How Points Land on a Storefront Order
On the ordering site, customers create accounts, save their favorite orders, and earn loyalty points on every purchase through the storefront. Repeat business is rewarded at your restaurant. Guests who already have an account can sign in during checkout. Signed-in guests earn reward points on the order. The release notes record a fix so those points match what a signed-in guest earned.
You set the loyalty rewards when the storefront goes live. How it works puts that step next to photos, sizes, and toppings. MicroSky Food does not force a specific points table. If a set of visits used to earn a free item, set a reward a cashier can say in one sentence. You decide what the points are worth. The saved order keeps the sizes, toppings, and modifiers from last time. Email and text campaigns are on Growth Plus, not part of the points program. On Standard you still have the accounts, the saved orders, and loyalty.
An Account at Checkout Keeps the Points
A guest does not need an account before the order for that order to count. The release notes say a guest who creates an account at checkout keeps the points from that order. They pay, they create the account, and the points from that ticket stay with them. The next time, the saved order is waiting.
Rewards, Coupons, and the Tax on What Is Left
Rewards and coupons can cover the whole order. The release notes record a fix for a $0.01 total when rewards or a coupon covered the whole order. Coupons show once on the order and the receipt. You can offer more coupon rules, including limits you used before. A coupon can skip categories you do not want discounted.
Sales tax follows the food total after coupons and rewards. The discount comes off the food first. Tax is on what remains.
A Saved Order, a Lookup, and a Covered Ticket
Friday, a family reorders the usual meal on your site. The account is already there, so loyalty points accrue on that storefront purchase and the kitchen still gets a normal ticket. A first visit can start the balance too: someone pays, creates the account at checkout, and keeps the points from that order. If a regular asks how close they are, open Admin and use the guest rewards lookup.
When a reward covers the food, sales tax follows what is left. A birthday offer is separate. Checkout does not ask for a birthday, and the platform does not add birthday points on its own.
Rewards Settings and a Guest Rewards Lookup
Rewards settings and the guest rewards lookup are in Admin. Restaurant admin is the same login as live orders, the menu, staff roles, and sales analytics. Managers, kitchen, and counter staff get the access they need, and nothing they do not. These points belong to orders on the ordering site.
Which Plans Include Loyalty and Rewards
On pricing, the Standard Plan lists customer accounts, saved orders and reordering, and a loyalty points and rewards program. Standard is $249 per month plus 5% commission on net sales, or $499 per month flat with no commission. Only that $499 per month Standard option has no commission. Commission on the $249 option applies to net online order sales through the storefront, after refunds and voids.
The Growth Plan lists everything in the Standard Plan, and it lists the loyalty points and rewards program again. Growth is $499 per month plus 7% commission on net sales, after 3 months on Standard. The branded iOS app, its push notifications, a website redesign, and monthly SEO for 5 keywords are on Growth. You do not need the app to run loyalty. Once you qualify, the app uses that same account, saved orders, and points. Points are not a second currency inside the app.
Growth Plus lists everything in the Growth Plan, so the loyalty program is included there too. The pricing page says your storefront, menu, customer data, and loyalty program carry over when you upgrade from Standard. Growth Plus is $999 per month plus 10% commission on net sales, after 3 months on Standard. It adds email marketing, SMS marketing, and push notifications across the iOS app, SMS, and email. Those campaigns can reach the list. They are not required to earn or redeem points. A 30-day free trial does not replace the 3 months on Standard.
The hardware package is $500 once: a mini PC print server and a receipt printer. Every plan starts with a 30-day free trial. There is no long-term contract. Start 30 Day Free Trial. Call (888) 960-1359.