About MicroSky Food and Our Services
MicroSky Food is an online ordering and restaurant admin platform operated by MicroSky Managed Services Inc. (“MicroSky,” “we,” “us”), 900 South Ave #300, Staten Island, NY 10314. Phone: 718-672-2177. The parent company website is microskyms.com.
Information we collect
Depending on how you use the service, we may collect:
- Restaurant account data you submit during onboarding or support: restaurant name, contact name, phone, email, address, hours, menu items, delivery zones, and billing details.
- Order and guest data that restaurants collect through their storefront: guest name, phone or email, delivery address, order contents, and payment status. That information belongs to the restaurant; we process it to run the platform.
- Usage and device data such as pages viewed, approximate location from IP address, browser type, and diagnostic logs needed to keep the site and admin working.
- Communications when you call us, book a consultation, or email the team.
How we use information
We use this information to:
- Provide, host, and support the MicroSky Food storefront and admin
- Process subscriptions and, where applicable, online order payments
- Respond to trial, sales, and support requests
- Improve reliability, security, and performance of the service
- Meet legal, tax, and accounting obligations
We do not sell restaurant or guest personal information. We do not use guest order data to advertise other restaurants.
Payments
Restaurant subscriptions are billed through Stripe. Card payments on a restaurant storefront are processed by the processor the restaurant chooses: Stripe, Authorize.net, or Electronic Payments. We do not store full card numbers on MicroSky Food servers. Each processor’s own privacy policy applies to the payment data they handle.
Analytics and cookies
This marketing site uses Google Analytics (measurement ID G-QF8LP2YPKH), the Meta (Facebook) Pixel for Facebook ads measurement, and Vercel Analytics / Speed Insights to understand traffic and performance. These tools may set cookies or similar identifiers. You can block cookies in your browser; the site will still load.
Who we share information with
We share information only with service providers who help us operate MicroSky Food (hosting, analytics, advertising measurement, payment processors, and consultation booking) or when we are required by law.
Retention
We keep restaurant account and order records for as long as the restaurant uses the service and for a reasonable period afterward for support, billing disputes, and legal requirements. You can ask us to delete a restaurant account by calling 718-672-2177.
Your choices and rights
Restaurant operators can update most account and menu data in the admin dashboard. If you are in a jurisdiction that grants access, correction, or deletion rights (including New York and other U.S. state privacy laws that may apply), contact us at 718-672-2177 or write to us at 900 South Ave #300, Staten Island, NY 10314. Guests who ordered through a restaurant storefront should contact that restaurant first; we will help the restaurant fulfill a valid request.
Security
We use industry-standard hosting, HTTPS, and access controls. No online service is completely secure. Please use a strong password for admin accounts and limit staff logins to people who need them.
Children
MicroSky Food is a business service. We do not knowingly collect personal information from children under 13.
Changes
We may update this policy as the product or the law changes. The “Last updated” date at the top will change when we do. Continued use of the service after an update means you accept the revised policy.
Contact
Questions about this policy: call 718-672-2177 or write MicroSky Managed Services Inc., 900 South Ave #300, Staten Island, NY 10314.
Data Protection Standards for Restaurant Partners
MicroSky Food implements robust technical and organizational measures to safeguard the sensitive business and customer information entrusted to our platform. We prioritize the integrity of restaurant storefronts and guest data through consistent monitoring and adherence to industry-standard cybersecurity protocols.
Our security framework includes the use of encrypted HTTPS connections for all data transmissions, secure cloud hosting environments, and strict internal access controls. These measures ensure that restaurant account details, menu configurations, and guest order history remain protected against unauthorized access or potential data breaches.
Compliance with Regional Privacy Regulations
We are committed to upholding the privacy rights of all users, including those residing in jurisdictions with specific data protection mandates. Our operational processes are designed to facilitate compliance with evolving U.S. state privacy laws, ensuring that our partners and their customers can exercise their rights with transparency.
Whether you are seeking to access, correct, or request the deletion of personal information, MicroSky Food provides clear channels for these inquiries. By maintaining detailed records of our data processing activities, we enable restaurant owners to meet their own legal obligations while fostering trust within their local communities.