MicroSky Food

Release Notes

Improving Since Go-Live

MicroSky Food went live on 09/01/2026. The ordering system has kept getting better for guests and for the teams who run service. Each note below covers what is new, what got easier, and what we corrected.

v1.8.0

Improved

  • A new Live checkouts page shows who is checking out right now and who left without ordering.
  • It also shows shoppers with items in their cart before checkout, plus live site activity.
  • Each cart shows how long the shopper spent at each step, the cart's value, and whether they've left a cart before.
  • Each checkout is labeled as a regular customer or a guest.
  • Today's completed orders appear next to the cart they came from.
  • Sections can be collapsed, and the choice is remembered.
  • Restaurants can optionally email a reminder to shoppers who leave checkout without ordering.
  • Customers whose payment doesn't go through get one timely reminder.
  • Signed-in customers can pay with a saved card.
  • Placing an order and card checkout are noticeably faster, and tickets reach the kitchen printer sooner.
  • On phones, Add to cart sits right under the quantity picker.
  • While a store is open for testing, testers are told a password is needed and where to enter it.
  • Logos look sharper on high-resolution screens.
  • Campaign emails can greet each customer by first name.
  • When in-house visitor tracking is off, Analytics shows only the standard view.

Fixed

  • Fixed the cart and checkout showing "Open" while the store was closed.
  • Fixed a "Restaurant not found" error after following old links.
  • Fixed Analytics sometimes failing to load during busy periods.
  • Fixed large email campaigns sometimes not finishing.
  • Fixed reminder emails being counted twice in totals.
  • Fixed the "Open for testing" button sometimes appearing to do nothing.
  • Fixed an occasional error in one payment flow.

v1.7.0

New

  • See Live Checkouts in admin for guests on the checkout page who have not ordered yet, with their cart and subtotal
  • Greet each guest by first name in campaign emails with {firstName}
  • Use MicroSky Analytics in admin when Google Analytics is unavailable, and hide that view when you turn in-house collection off

Improved

  • Approved card payments show the confirmation page sooner. Receipt emails, saving the card on file, and sending to the kitchen printer finish in the background. Kitchen tickets stay the same
  • Kitchen print jobs are created sooner after payment
  • Printed receipts come out faster and look exactly the same
  • Fixed a background timeout after card checkout. Prints and emails were never affected

Fixed

  • Fixed an issue where the cart and checkout said Open for online orders while the store was closed
  • Fixed an issue where a restaurant open 24 hours showed a misleading closing time instead of Full menu available
  • Fixed an issue where checkout rarely said Restaurant not found for guests coming from an older website link
  • Fixed an issue where admin Analytics reached Google Analytics limits too often
  • Fixed an issue where email campaigns sent less reliably and delivery tracking updated slowly

v1.6.0

New

  • Compare report date ranges side by side
  • See each order's tip beside the total, and on the receipt
  • Choose a classic receipt that shows dates, tips, and modifier prices
  • Watch live visitors on a world map, and see how guests move from the menu to checkout
  • Refresh today's orders without leaving the page

Improved

  • Reports follow your restaurant's time zone and include orders brought over from your previous system
  • Password resets use a one-time link, and saved cards keep their billing address
  • A guest who creates an account at checkout keeps the points from that order
  • Your restaurant logo appears beside the page title

Fixed

  • Fixed an issue where account summary text was hard to read

v1.5.0

New

  • Set ordering hours for each menu category, and hide a category when it is closed
  • Print a receipt with prices, or without them, for any single order
  • See today's deliveries and pickups together on the Orders page
  • Offer more coupon rules, including the limits you used before

Improved

  • Cashiers open straight to Orders and stay signed in through the shift
  • The top of the ordering page fits a phone screen
  • Pickup during extended hours follows your late-night menu
  • Guests who already have an account can sign in during checkout
  • Card fees are a percentage of the order, before the fee is added

Fixed

  • Fixed an issue where some returning guests could not sign in with their existing password

v1.4.0

New

  • Download a monthly sales report, including abandoned carts
  • Review abandoned carts from Reports
  • Open reports on This Month
  • Send a reminder when a guest leaves a cart or a payment does not go through
  • Share a public page for each menu item, styled like your ordering site

Improved

  • Sales tax follows the food total after coupons and rewards
  • Coupons can skip categories you do not want discounted
  • Analytics uses your restaurant's time zone and stays readable on a phone
  • Specials photos fit the card, and guests can type an address when search misses it

Fixed

  • Fixed an issue where a card that did not go through was treated as cash

v1.3.0

New

  • See your ordering site and your main website together in Analytics
  • Plan upcoming posts on a calendar

Improved

  • Analytics shows the city and country for your visitors
  • Required choices appear before optional ones when a guest customizes an item
  • Turn off add-ons that do not belong on certain menu items

v1.2.0

New

  • Schedule a store closing before it starts
  • Turn the extended-hours menu on or off

Improved

  • Orders show as cards on a phone, so nothing slides off the screen
  • Menu photos look sharper on the ordering site
  • Email campaigns keep sending reliably on busy days
  • Dashboard order and sales totals open the list behind the number

Fixed

  • Fixed an issue where clearing a sale price saved the item as free

v1.1.0

New

  • Daily order numbers that are easy to call at the counter
  • Mark an order Cancelled when it will not be made
  • Let guests save a card, and turn on pay at pickup if you want it
  • Email your team when a new order comes in

Improved

  • Dashboard, orders, and kitchen stay up to date while you work
  • Sales reports count completed, paid orders, and you can filter orders by payment status
  • Coupons show once on the order and the receipt
  • Color the top of your ordering page to match your restaurant

Fixed

  • Fixed an issue where a declined card started a second unpaid order
  • Fixed an issue where reward points did not match what a signed-in guest earned

v1.0.0

Launch

New

  • Order with AI is ready to listen as soon as a guest opens it
  • Guests choose email and text updates, and can delete their account, from the app
  • Phone orders greet returning guests by name
  • Set a minimum amount for delivery orders
  • Get notified when a new order is paid and ready to make

Improved

  • Order with AI stays easy to find and links guests back to their cart
  • The ordering button steps back after hours so guests know you are closed
  • Checkout explains the choice before a guest signs up for messages

Fixed

  • Fixed an issue where a guest note could print as the pickup or delivery time

Questions about an update?

The team can walk you through a recent change, or help you get started with online ordering.